SERVICE
We offer services for equipment maintenance and training of roaster masters
WARRANTY
  • 1
    year
    included in the price*
  • 2
    years
    5% of the equipment cost
  • 3
    years
    8% of the equipment cost

*We provide a 1-year warranty period on all equipment that we produce. If you start-up and adjust our equipment without aid of our technician team, warranty is annulled automatically.

START-UP AND ADJUSMENT PROCEDURES
  • YOUR LAUNCH
    Free of charge
  • ADJUSTMENT PROCEDURES
    5% of the equipment cost
  • START-UP, ADJUSTMENT PROCEDURES AND ON-SITE TRAINING OF ROASTER MASTER
    + 7% of the equipment cost

*Commissioning works include: installation supervision, adjustment procedures, personnel training, roasting of an initial batch of the product. The costs for the services depend on the distance at which a customer is located from the productions: 3% - the republics of the North Caucasus, Kalmykia, Krasnodar territory, Rostov and Volgograd regions, 5% - the entire territory of the Russian Federation to Moscow from the North and to Kazan in the east, 7% - all other territories

POST-WARRANTY SERVICE
  • ONLINE CONSULTATION
    Free of charge at any time
  • TECHNICAL TEAM VISIT
    from 25,000 rubles
  • SPARE PARTS AND UNITS SHIPPING
    Parts and delivery costs
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